Experience

Doordash

2024 - present

Supporting DoorDash merchants at every stage of their journey

Brex

2023 - 2024

Rethinking the navigation framework with the company’s vision shift

Airwallex

2020 - 2023

Shaping the evolution of multiple Airwallex products from 0 to 1

Rogers

2019 - 2020

Redesigning Rogers/Fido self-serve onboarding that remains in use today

Critical Mass, PwC Experience Center

2016 - 2019

Client pitching, UX strategy for Citi, Lidl, RBC, and more

Hey it's Joy.

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Product designer specializing in UX strategy and highly crafted interfaces. For the past 9 years, I’ve had the privilege of designing at Brex, building 0-1 products at Airwallex, contributing to innovation at Rogers, and more. Currently I’m at DoorDash, helping small businesses grow and flourish.

Brands I’ve worked with

I believe human insights are the driver of purposeful products, and I create purposeful design that connects businesses to the right audiences.

📌 Case study

DoorDash

Building the merchant referral system from the ground up

Airwallex

Empowering businesses to make international transfers with peace in mind

📌 Case study

Brex

Optimizing the navigation strategy for the AI-powered spend platform

📌 Case study